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Things to Look for in Audio Typing / Transcription Service

1.     Quality

2.     Turnaround Time

3.     Reputation & Reference

4.     Contract Terms & Conditions

5.     Billing Methodology

6.     Electronic Records and compatibility

7.     Online  Audio Typing / Transcription & Document Management Tools

8.     Hidden Costs

9.     Optional Services

10.  Dictation by Exception (Templates & Macros)

1. Quality

One of the most common mistakes you can make while choosing a Audio Typing / Transcription service is to place a very high emphasis on cost and features and relegate quality to the background. If you aren't lucky this results in an inordinate number of corrections and errors. Often you might need to go through several Audio Typing / Transcription vendors before you find one who meets your standards. Needless to say this results in a lot of wasted time, effort and money. Look for the following:

Process: Always ensure you pay attention to the processes the Audio Typing / Transcription vendor follows to achieve quality. Most vendors outline their Audio Typing / Transcription processes on their websites. Others will be glad to explain if you call and ask them about it.

Accuracy: Enquire about the initial percentage of accuracy of the documents the vendor transcribes. Keep in mind that the average rate of accuracy in the Audio Typing / Transcription industry is 98.5%. Your Audio Typing / Transcription vendor should have an idea as to where they stand when compared to this number.

Corrections: A Audio Typing / Transcription vendor should never charge you for corrections and should have a clear process for handling corrections. If the vendor does not seem to have a clear process for handling corrections then something is amiss.

Patient Name errors: These are the most common errors in Audio Typing / Transcription. Ensure that the vendor has a clear process for avoiding and correcting such errors in documents.

 2. Turnaround Time

A 24 hour Turnaround time suffices for the majority of  organizations. While several Audio Typing / Transcription organizations offer shorter turnaround times, they usually come at additional cost.

Caveat: A shorter turnaround time is not necessarily always a better thing. It is more important that the documents you get are of high quality and do not need corrections. Pick a turnaround time that works for you instead of the shortest turnaround time at the lowest price.

3. Reputation & References

No matter how established the Audio Typing / Transcription vendor seems, asking for references never hurts. A five minute call could save you a lot of effort and heartache in the future. When asking for references, instead of specifying your specialty, explain your dictation speed and accent and ask the vendor if they currently service such clients.

 Audio Typing / Transcriptionists are trained to understand terminology for every kind of specialty. When in doubt, they also use various look-up tools for terminology. However there is no substitute for experience with different accents and styles when it comes to comprehension.

 4. Contract Terms & Conditions

Gone are the days when you had to sign a term contract of 1-2 years for Audio Typing / Transcription services. For obvious reasons this is a very fortunate development. However, there are still some Audio Typing / Transcription companies who offer lower rates in exchange for term contracts. Resist the temptation and look around. You are bound to find a vendor who will offer the same low rates without the burden of a term contract. Avoid locking yourself into an unfortunate future position.

 5. Billing Methodology

This is perhaps one of the most confusing aspects of outsourcing Audio Typing / Transcription. The reason is quite simple. There are a variety of billing methodologies used by Audio Typing / Transcription firms today, making it very difficult to compare costs across different Audio Typing / Transcription service firms. Some charge by the line while defining a line as a fixed number of characters or keystrokes. A line based method where a line is defined as a fixed number of characters is perhaps the best method considering that such line counts can be verified using simple Microsoft Word statistics.

A number of Audio Typing / Transcription vendors also charge you based on the number of physical lines in a document and some vendors charge by the number of words in a document.

If an Audio Typing / Transcription vendor charges by the number of physical lines in a document, it is recommended you avoid such a service. While verifiable, the cost with such a service is almost always much more than what other Audio Typing / Transcription firms would charge, and is not apparent until you receive your first few bills. The higher cost is because of blank lines and lines with a word or two, which are also charged at the full rate. Additionally because of the font sizes used and formatting changes, the cost of a document becomes very variable.

 6. Electronic Records and compatibility

Most organizations at some point would like to (and should) make the transition to electronic records because of the vast number of benefits a good electronic records system offers. While many are considering such a shift, there are few that have already made it.

If you have not yet implemented an electronic records system, plan ahead. You do not want to be stuck with hundreds of thousands of documents that will need conversion a few years down the line.

Ensure that the documents delivered to you are in an electronic format. MS Word and RTF format documents are the most popular and hence possibly will have the best support in Electronic Records systems. Some vendors also support additional services like making the documents compatible with your electronic records system or uploading documents directly into your electronic records system.

 

7. Online Audio Typing / Transcription & Document Management Tools

One of the best developments in Audio Typing / Transcription in the last few years is the advent of online  Audio Typing / Transcription and associated document management systems. These online document management systems come with a variety of features that simplify your day to day tasks by providing you features to search and pull up your documents in a fraction of the time it took earlier. Ensure that your Audio Typing / Transcription provider supports provide such a system. Request for a demo account and take it for a test drive.

8 Hidden Costs

Hidden costs are just that - hidden. Here are a few common ones you can check for:

Line Definitions: Be sure to find out what exactly constitutes a line as defined by the  Audio Typing / Transcription service provider. A line should be defined as 50 to 65 characters or keystrokes (including spaces). This is the industry norm for a line definition. Avoid physical line based billing methodologies. Even blank lines and lines with a single word will be charged.

Minimum volume contracts: Avoid Audio Typing / Transcription contracts that specify a minimum number of billable lines per month. If you don't use the Audio Typing / Transcription service in a given billing cycle, you will still end up paying for services you didn't use.

Additional charges for corrections: Most reputable Audio Typing / Transcription service firms offer corrections free of charge. Ensure that there are no charges for these.

 9. Optional Services

Some optional services you might need, and your Audio Typing / Transcription service should support:

Setup & Delivery customizations: If you are a multiple location organization or would like to provide physicians and dictating personnel direct access to the online system, your  Audio Typing / Transcription service should be able to customize your services, to accommodate these requirements.

EMR specific customizations: Your Audio Typing / Transcription service should support document and delivery customizations in the event you require this.

Automated Faxes to Recipients: Documents are faxed to recipients marked at the time of dictation, immediately upon completion of Audio Typing / Transcription. This requirement depends on the habits of your physicians and the urgency of your daily reports. Some organizations might never need this feature.

10. Dictation by Exception (Templates & Macros)

Dictation by exception is a process in which documents are based on templates and modifications are made in the appropriate areas to complete a document. These templates already contain all the 'normals' and the person dictating just needs to dictate exceptions and changes to the template to create a report.

 This method of dictation saves considerable amount of time for physicians and dictating staff. However usage of such templates and macros is a personal preference.

The Audio Typing / Transcription service you choose should be able to provide this feature, in the event you do need it.

We hope you found this article useful.

Thank you for reading.

Have a wonderful day!

The below article could be helpful in understanding feature and scope of Contract Management for homeworking contract management professionals, small medium enterprises, companies offering LPO services and contract management as it service offerings.
________________________________________________________

Contract management services involve those related to contract related tasks that are important in a firm in terms of its HR and legal departments. Often the number contracts that are negotiated and signed in a business firm are numerous. Outsourcing contract management services will bring huge savings in terms of money and time.

Services in this category include drafting, monitoring, reviewing and revising legal contracts and agreements. Service providers offer governance, compliance and risk management solutions that enable corporations to avoid or lessen business and reputational risks.

When drafting contracts, it is ensured that

·         the contracts are fair to both parties

·         the client’s interests are protected

·         the language used clearly reflects the commercial relationship between both parties

·         the contracts are written clearly and coherently

Now there are excellent contract management software solutions available for enterprises that facilitate accurate monitoring of your entire contract lifecycle – right from drafting and negotiation to the actual execution, status tracking and compliance. Here too, outsourcing service providers help to increase internal productivity and ensure legal compliance, providing affordable solutions to review and abstract your corporation’s contract portfolio. All key contractual terms are analyzed and summarized, and any missing, corrupt and duplicate files are identified.

A reputable LPO team can help you in preparing:

·         Shareholders contracts

·         Drafting of Wills

·         Contract for engagement

·         Purchase and sale agreements

·         Logistics and services agreements

·         Agreements for consultancy and services

·         Agreements for copyright and notices

·         Non-disclosure Agreements

·         Vendor Contracts

·         Supply Agreements

·         Software License Agreements

·         Telecom Services Agreements

·         Internet, Advertising and Media Agreements

·         Teaming Agreement

·         Office Leases

An Overview of Contract Management Services

·         Contract writing

·         Contract revision

·         Contract summary, redlining, drafting

·         Management of Form Agreement

·         Administering the Procurement Process

·         Proposal support

·         Certification and documentation

·         Contract change control

·         Major contract administration

·         Payment, rebate and fee management

·         Compliance

·         Audit and governance report

·         M&A support

·         Risk Management

·         Mass agreement review

·         Supporting business initiatives

·         IT procurement and contracting

·         Multisector sales support

·         Increase internal capacity to enable focusing on core issues

·         Corporate governance

LPO Firms Ensure Strategic Contract Management

Dedicated service providers focus on delivering competitive quality in contract management. They have excellent quality control measures such as a three-tier review process that will ensure error free output. They provide end to end solutions with your long term business success in mind. For this, they have the necessary resources, staff and the latest technology to offer customized services within the required turnaround time. These firms are associated with insightful lawyers highly knowledgeable in different jurisdictions throughout the US, to provide the right legal advice. Easy accessibility to a comprehensive database comprising templates, forms and facts is made possible with the latest software tools. With a good and reliable outsourcing partner, clients can be sure of obtaining the best contracts at reasonable pricing.

 

Author: Bob Kruse

Source: selfgrowth dot com

Business Transcription

As I was researching I found an interesting article which helps understand Homeworking by audio typing or Transcription.

Transcription services are required in almost every area of the business spectrum. The need to put into text, the spoken word, automatically creates demand for business transcription companies that specialize in this type of work. Mostly, it is the businesses themselves that do their transcription work to avoid the extra cost of transcription services.

However, too much of transcription work can put undue load on the existing staff. This can subject them to unnecessary work related stress and the quality of their important duties will also suffer. Also, special equipments need to be purchased for this transcription work, which will undoubtedly entail extra costs. Realizing this, more and more companies are now going for transferring their transcription work to a different company. This can be cheap too if the company goes for outsourced business transcription services.

To get transcription work outsourced, the company records their meetings, seminars or conventions. This is then uploaded to a specified location from where the transcription company can download it to start off with the transcription work. Companies accept audio files in various formats. MS Word or any other text processing software is used for creating transcripts. These transcripts would then be sent via email or hard copy or simply uploaded to the location from where the company can have it.

However, outsourced business transcription companies hire employees that need not be in sync with the rules and regulations of the country from where their clients send them recordings. This will not be a big hindrance if the work involves simple transcription. However, many transcription tasks include understanding data and transcribing accordingly.

Also, American accents and terms may be hard to follow for home grown transcriptionists. To avoid such problems, many business transcription companies follow the BPO model where the basic transcription staff works out of a low cost country like India while the quality editors and their support staff works out of the US or the country from where the files are sent. This ensures the best rates with no compromise on quality.

The classes of recordings that may need transcription in the business sector are varied. They include one on one interviews, lectures, conferences, seminars, Group discussions, Telephonic recordings, workplace interviews, focus group sessions etc.

A business transcriptionist's career is an interesting one to pursue. If you are a graduate with good English language skills and also are a good listener then, business transcription will be suitable for you.

Article Source: http://EzineArticles.com/

Sell Products from Home

·         Planning and procuring the product cheap

·         Developing a product and trade

·         Promoting efficiently and marketing it fast

Home based trade ensures living while cutting costs on movement and other factors. Selling from home can be gainful if there is demand for the product. The correct product combined with selling skills can help reap abundant profit working from home.

1.    Planning and procuring the product cheap

 

·         Identifying the products which can be most enjoyable and you are skilled at.  For e.g. in crafting, sewing or cooking you may decide to make and sell home decor, accessories, jewelry or edible items.

• Have an eye for bargains on products.

 

• Consider becoming a specialist for a established home-based direct sales company.
• Identify really good products and products that are convenient, portable, and cheap to manufacture. The product which makes life easier for customers. The product which can be easily shipped. The product which is easier to manufacture. The product which can get high margins.
• Avoid products which are overly mechanical and liability-prone, product demanding super high quality standards.  Avoid the products which are imported by big retailers like business chains markets.

• Understanding the size and competitiveness of the market. The size of the market is based on spending capacity of people today on product sold. Research market size online by consulting market studies, journals, and reports. The bigger the market size, the bigger the market opportunity. If there are a lot of people vying for a piece of the pie, trade is going to be very hard. If there are not as many people vying for a piece of the pie, there is an opportunity to make more money

 

• Stocking up on the product by buying wholesale. This would avoid middlemen commissions and profit margins will be high.  Buying wholesale and then flipping the product without changing it in some significant way. Fashion the product into reality.

 

2.    Developing a product and trade

 

Open a new bank account to keep the trade earnings separate other income to enable transparency in accounting system. All software for business computer or laptop must be licensed organized and invoices should be properly set up.

 

3.    Promoting efficiently and marketing it fast

• business cards should be distributed to potential customers. Request word of mouth promotion.

 

• business website

 

• friends should be invited to like and follow business on social media sites. Encourage them to invite others, and make frequent status updates to keep your followers up to date on your business

 

• If you joined a direct-sales company, review materials for promotional ideas customized for your brand of products.

• It's becoming increasingly easy to build the own sales channel online. Many online services now exist, Amazon and Ebay etc.  Attractive, useful, clear pictures of the products will sell more if people feel like they can understand them through pictures.
• Choose an auction format or fixed price format. Auction format works best for rarer items that people are likely to fight over, while fixed price format works best for more common items where the supply outstrips demand

 

• To make the best possible impression on the customers, package the product elegantly (making sure it won't break during shipping), bring it to the post office, and ship it off.

DATA ENTRY – FREELANCE DATA ENTRY – HOME WORKERS DATA ENTRY

Data entry is a service that many companies are looking at from Home Workers. Data Entry is a ideal method of updating databases. To get freelance Data Entry work, skills required would be:

Typing Skills

Accurate typing skills: Data Entry work is usually of strings of numbers, medical codes, personal contact information and other items that must be accurately typed. Data entry companies that outsource data entry work from many clients keep a record of how many items were entered inaccurately. Having a high number for mistakes can mean never getting more work through that company. End users who hire directly will expect a high level of accuracy and may stop work if there are accuracy problems. As there are high volumes it is important to be able to touch type.  End users want the work done fast, and a data entry freelancer with a delayed turnaround time would not get much work.

Typing Speed

In addition to being able to type accurately there is need to have a significant typing speed at least 60 words per minute is expected by most data entry employers, with 80 to 90 words per minute are most preferred. The faster you can accurately enter data, the more and more money one can make.

If you aren't sure about your typing speed, there are free typing tests available online to test your typing speed. If your speed is not high enough to be considered for freelance data entry jobs, practice typing each day until your speed gets better.

Software Experience

To be able to get freelance data entry skills, you need to have experience with various software programs. Some of the most common programs used in data entry are:

Microsoft Word files

Excel

PowerPoint

Access
Open Office

A basic familiarity with what type of software each is and how it is used can be helpful in describing your skills to prospective end users.

 

Reliable Internet connection to allow the projects to be sent back and forth between you and the employer. A permanent email address that is also reliable. The end user must be able to communicate about current projects, offer new ones and must be able to receive your projects in a timely manner. With a reliable computer, fast typing skills and a high level of accuracy, you can pick up as many freelance data entry jobs as you choose.